Service Providers

Third-party software and services are an increasingly critical path to remaining nimble in the market and optimizing your use of technology assets. While firms have embraced the partnership moniker, most have not invested in the resources, processes and cultural changes necessary to be a partner to their vendors.  Vendors likewise have remained passive participants in relationships with their clients and are missing the opportunity to shape clients fiduciary oversight of their own business.

Olmstead Associates works with firms to establish the appropriate people and processes in place to ensure strong application user support, facilitate vendor oversight processes and create real partnerships that have tangible benefits.  Our projects have helped reduce implementation / upgrade costs, improved user satisfaction and facilitated the creation of new products and services.

Click on the functional areas below to view a listing of Olmstead's vendor systems expertise: